Your website, answering back.
The same front desk that answers your phone, in a chat bubble — same facts, same bookings, same rules.
One brain, every channel
The chat widget runs on the same knowledge base as your phone line. Prices, schedules, and policies come out identical — quoted verbatim, never improvised.
Visitors become visits
Chat answers the question, then offers the tour. Bookings land straight on your calendar with a confirmation — no forms that go nowhere.
Hot visitors get a human
When a chat turns serious — pricing objections, membership questions with intent — it's flagged and handed off with the transcript, or moved to text so the conversation survives the tab closing.
Everything the widget does.
Change a price once — phone, text, and chat all update together.
Answered, booked, or handed to a named human. A closed tab isn't a lost lead.
Straight onto your calendar with confirmation — not a 'we'll be in touch' form.
Insomnia browsing is prime shopping time. The widget doesn't sleep either.
Serious chats reach your team with the whole conversation attached.
The widget on each club's page quotes that club's rates and hours.
Three tabs, three saves.
Someone comparison-shopping in bed asks about class packs. Real answer, tour offered, booked for Saturday morning.
“Do you have showers?” A weird question for a phone call — a perfect one for chat. Answered in seconds, verbatim from your facts.
A visitor pushes back on the rate. The chat flags intent, hands your team the transcript, and moves the thread to text before the tab closes.
Asked in chat, too.
Will callers know it's AI?
It answers as your front desk, in a natural voice, and never pretends to be a specific human. Most callers just notice that someone finally picked up on the second ring.
How long does setup take?
An afternoon. Point your number at Sona, load your facts — prices, hours, policies — and make a test call. You can hear it answering as your gym the same day.
Does the widget know our real prices?
It reads the same knowledge base as the phone line — the answer in chat is the answer on a call, word for word. If you haven't approved a fact, chat takes a message instead of improvising.
Call it. Right now. It's awake.
Every call answered, every lead captured, nothing dead-ends.